Emergency IT support

The technology business is hardly ever 9-to-5. Emergency situations can occur at any moment – we get that. Whether you’re experiencing a network failure or malware attack, we have the skills, knowledge, and expertise, along with advanced technologies, to resolve your IT problems as fast as possible and provide continued support going forward.

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Businesses can face all kinds of problems — we can solve them all

Even the shortest downtime can result in loss of reputation, user loyalty, and millions of pounds in revenue. Our emergency tech support team acts quickly with high-quality technical excellence and a wide range of services – no matter what disasters come your way.

Mitigating data breaches

iTechArt’s dedicated specialists always go the extra mile – taking all necessary steps to keep a data breach or DDoS attack from spreading and limiting additional damage.

Urgent feature development

If you plan another release or funding round and have some last-minute upgrades in mind, our team will nail features of any criticality level to satisfy the needs of all stakeholders.

Quality assurance

Our effective quality assurance pipeline ensures a product meets requirements and is free from vulnerabilities that hackers could exploit.

Incident management

We help you respond to an unplanned event or service interruption, restoring the service to its normal operating level as quickly as possible and with reduced response costs.

Preparing for a security audit

Nervous about an upcoming security audit? iTechArt offers solutions to improve your security posture and help pass the check-up in line with industry standards.

Team scaling

If you lack in-house IT support talent, we will ramp up a team to assist with preparing for, responding to, and recovering from crisis events.

Emergency tech aid —
what to expect

Positive business changes

Architecture improvements

Development support

SysOps/DevOps support

Security audit assistance

Positive business changes

IArchitecture improvements

Development support

SysOps/DevOps support

Security audit assistance

About emergency supports

Since cybercriminals now target companies of all sizes and industries, experiencing a cyber breach is a matter of ‘when’, not ‘if’. In this context, keeping us on the radar will be your ‘just in case’. We combine tried-and-trusted market business insights and proactive threat management methodologies and technologies to swiftly adapt and respond to breaches, whether from internal or external forces.

iTechArt vision

Taking into account the urgency and scale of the problems, as well as their technical complexity, our engagement manager creates the ideal team from relevant positions (CTO, PM, QA, software development, etc.) sparing you the need to conduct a series of interviews. The team syncs with your flow and covers projects for any duration – staying with you for as long as you need.

Reducing the threat step by step

We’ve developed a solid failure mitigation plan to eliminate or minimise the impact of any unforeseen event while protecting your brand, assets, and finances. With iTechArt’s IT support engineers, you’ll enjoy peace of mind at last, knowing you’ve got the best professionals handling your problem.

Request

Once we learn more about your needs, we immediately start building a team with a rich emergency management track record and proficiency in your domain.

Vulnerability assessment

iTechArt’s engineers diagnose the system, identify the threat actors, affected assets and all potential vulnerabilities, and formulate an initial mitigation plan.